Return Policy Statement
Le Spa De La Pooch LLC Website Return Policy Statement.
This document was last updated on August 27, 2009.
1. Return Period
Le Spa De La Pooch LLC encourages you to inspect and use your products right away so that if there is a problem, you can return them before the return deadline. We accept returns and exchanges for up to 14 days after delivery. You can get full support for any product issues from Le Spa De La Pooch Customer Care for as long as you, the original owner, own the products.
2. Credit for Returns
Payment for returns and exchanges will be issued once we confirm receipt of the undamaged merchandise. Please be aware that it may take 7 business days to process your return and send your payment.
3. Refunds
Tax (if applicable) is refunded with returns. The original shipping and handling charges are not refunded with returns. When you return items from a group of items purchased, the remaining amount spent may no longer be eligible for any discount you may have received (e.g., for gifts with purchase, free gifts, buying in quantity). If this is the case, the discount is subtracted from the price you paid for the returned item.
4. CHANGES TO THIS STATEMENT
Le Spa De La Pooch LLC has the discretion to occasionally update this Return Policy Statement. When we do, we will also revise the “updated” date at the top of this return Policy page.
5. CONTACTING US
If you have questions regarding our Return Policy Statement, its implementation, failure to adhere to this return Policy Statement and/or our general practices, please contact us at support@groomingdvds.com
Le Spa De La Pooch LLC will use commercially reasonable efforts to promptly respond and resolve any problem or question.